Do you have a tracking code?
Go to Track my Order  and enter your tracking code in the search bar, that's it!

Don't have a tracking code yet?

Don't worry, the tracking code will be sent automatically to your email within 3 business days after your product has been shipped.

If you haven't received your tracking code after 5 business days, send an email to: Suporte@avinser.com requesting your tracking information.

Please note that the average delivery time is 10 to 15 business days. If your order does not arrive by the delivery deadline, we will offer you a full refund, and you can keep the product free of charge when it arrives.

Please remember that it is essential to include your order number in the email; otherwise, we will not be able to fulfill your request.